Recession visits the economy from time to time as a part of economic cycle. It brings in its train tumultuous times on the one hand and a host of business opportunities on the other. Meaning Of Recession Recession means contraction in business cycle caused by any of the factors such as: When Gross Domestic Product-GDP

In the backdrop of fast changing dynamics of modern environment, Customer remains the backbone of business. Customer largely decides life span of any business. Customer has always been and shall always remain the King. Here, Customer Service is a potent tool to rectify complaints of the customers and make them happy and satisfied all the